Hours: 9am - 5pm Monday - Friday

Office Number: (920) 868-9100

The DCB VoIP package allows you to call local and long-distance numbers using your broadband connection using VoIP (Voice over Internet Protocol). With Door County VoIP, you can use your existing phone and phone number. Contact us today to see how you can get VoIP at your residence or business!


Rates: Residential Business
Monthly Charges $19.95 $35.95
Self Install Setup $60 $30
VoIP Compatible Enterprise Phone N/A $160
Porting Existing Number $25** $25**
  • *Plus applicable state/local/federal taxes.
  • **Not all number can be ported. Please ask a representative if your number can be ported.
  • ***Depending on carrier, the porting process can take from 2-21 days.

Features: Residential Business
Unlimited local and nationwide calling (including Hawaii) YES YES
Caller ID* YES YES
Phonebook Identification YES YES
Call Waiting* YES YES
E911 YES YES
  • *Requires compatible phone.

Restrictions
  • Available to customers on AP (AutoPay) only.
  • Directory Assistance - $1.50 per call.
  • Declined Automatic Payment - $15 per occurrence.
  • Incorrect/Not Listed 911 DID Call - $300.
  • Not available for Vacation Mode.
  • VoIP adapter must stay at installation address as long as active.

Setup Process

  1. Call or visit our office and obtain the VoIP Contract & VoIP Acceptable Use Policy.
    1. If you would like to port an existing number, please also obtain the LOA (Letter Of Authorization) to begin the porting process.
  2. Return VoIP contract (and LOA if applicable) to initiate the setup process.
  3. Once we have the equipment ready, we will ship it out to your installation address on file.
  4. Follow the instructions shipped with your VoIP adapter and you will be making calls in no time. If you encounter any issues, our tech support staff will be able to assist you.

Related Information


If you have any questions you would like answered, please contact us via our contact page or give us a call at (920) 868-9100.